Month: December 2020

When exploring a complex process or one that takes time to understand it is important to make sure you do not lose any detail of the project.
It may be worth using a spare wall for this purpose, potentially supplementing labels with photographs or samples of what the process is completing at that point and what state the assets would be in. This would allow you to walk ‘through’ the process and follow along as the work and steps are completed.
This can be coupled with having someone else follow through this process and confirm they come to the same understanding as you at the end. This will allow you to confirm the process is correctly captured and start to explore the ways some of the steps may be improved, simplified or even made more robust.

When reviewing a process it is important to ask why does it exist.

This often involves exploring where the inputs come from and where the outputs are going.

It may be the case that a process was developed organically and no longer accurately maps to those operations before or after it. If this is the case then it may be possible that the process is simply no longer needed.

It is always best to understand where a particular process sits within the organisation.