Process required versus actual

BA Articles

Are we sure about the requirements?

When reviewing a process it is often worth taking a step back and working out what the current process is currently supposed to be doing.

Even if you are just supposed to be streamlining a current process it is often worth identifying what it is supposed to be doing as it may be possible that the current process is either not achieving somthing it is supposed to be or is doing more than it is supposed to be.

Either way it is important to understand what you are supposed to be reviewing before trying to review it.